AI for back-office operations

The next decade belongs to AI‑native operations.

We connect to the systems you already use, find where time and money are lost, and build AI that fixes it. For finance teams, hotel groups and large companies, live in six weeks.

One workflow in. One number out.

Our team comes from

  • Google
  • Yahoo
  • JPMorgan
  • Bank of America
  • NYU
  • SJSU
  • Georgetown

How it works

Live in six weeks. Proven by week 13.

From you: two experts for an hour each, one decision-maker, and one number to improve.

  1. 01Weeks 1–3

    Learn

    We watch your best people do the job.

    Night auditRecording
    23:58 Pulls the trial balance
    00:12 Rebooks two no-shows
    00:40 Parks a revenue mismatch

    About an hour per expert

  2. 02Weeks 4–5

    Build

    We build AI that works inside your tools.

    InvoicesMatching
    INV-20931 · AcmeMatched
    INV-20932 · NorthwindMatched
    INV-20933 · GlobexCheck qty

    Odd ones go to a person

  3. 03Week 6

    Live

    It goes live on your real work.

    Night auditLive

    214

    bills matched tonight

    0 left for the morning

  4. 04Weeks 7–13

    Improve

    We track your number until it moves.

    Days to close the monthWeek 13

    4 days

    from 8

The work

Where we save time and money.

26 examples below. Figures are targets, agreed before we start and measured in production.

Hotel payments and back officeWhere we startPayments, night audit, billing and staffing.−80%night-audit labour · +9 more
  • Payments

    Hotel payments pass through five systems that don't talk to each other. Money gets lost in the gaps.

  • Unpaid guest bills recovered

    −60%

    Every unpaid bill chased within 48 hours of checkout.

  • Payments matched automatically

    95%+

    Most match on their own; every mismatch gets a reason.

  • No declined cards at checkout

    0

    Card holds tracked all stay, so none expire.

  • Booking-site cards charged on time

    100%

    Online travel agent cards charged on time, in full.

  • More chargebacks won

    70% won

    Win 70% of chargebacks, up from 20%.

  • Back office

  • Night audit done automatically

    −80% labour

    Runs itself at every hotel, with results by 5am.

  • Event bills that match the contract

    48 hours

    Event bills ready in 48 hours, with fewer disputes.

  • Fewer rooms out of service

    −35%

    Cleaning and repairs planned from live bookings.

  • Booking-site fees checked line by line

    2–4% back

    Commission bills checked before you pay them.

  • Staff rotas built from the forecast

    −12% labour

    Rotas follow expected demand, not habit.

  • We work on top of the hotel systems you already use, like OPERA, Mews and Shift4. Nothing gets replaced.

FinanceInvoices, cash, reporting and audit.4 daysmonth-end close, from 8 · +5 more
  • Faster month-end close

    4 days

    Close in 4 days, not 8. Most invoices need no one.

  • Customer payments matched the same day

    Same day

    Payments matched on arrival; you get paid 8 days sooner.

  • Faster loan checks and fraud review

    −90% cost

    Loan reviews cost 90% less and take hours.

  • Monthly board report by day 3

    Day 3

    Drafted by day 3, not day 10.

  • Every expense checked before it's paid

    100% checked

    Every line checked before payment. Staff repaid in 3 days.

  • Audit evidence collected as you work

    −75% audit prep

    Controls checked as work happens, so audits need little prep.

MarketingContent and customer messages.1 daybrief to first draft · +1 more
  • On-brand content drafted in a day

    1 day

    First draft in a day, with 2 review rounds, not 5.

  • A personal message for every customer

    2× engagement

    Each customer gets their own message.

ProcurementContracts, suppliers and buying.10 daysto set up a new supplier · +1 more
  • Contracts searchable, suppliers set up fast

    10 days

    Every contract searchable. New suppliers ready in 10 days.

  • Supplier bids scored in 3 weeks

    3 weeks

    Scored in weeks, not a quarter, with reasons shown.

Large companiesBigger projects, once the first one works.75%of contacts handled by AI · +5 more
  • Customer service, mostly automated

    75%

    AI handles 75% of contacts, live in 8 weeks.

  • Supply problems traced in minutes

    1,500+/day

    1,500+ delivery problems a day traced to the cause.

  • Claims decided in hours, not weeks

    200k+/month

    Routine claims decided fast; experts take the hard ones.

  • New rules into policy in weeks

    Weeks

    New regulations into policy in weeks, not a year.

  • Stuck orders fixed before customers notice

    −47% time

    Fixed in half the time, without a specialist team.

  • HR questions answered instantly

    70%

    70% answered without a ticket.

Leak report

How much money is your business losing?

Send us last month's reports. In a week, we'll show you how much money you lost, and where.

Estimate yoursClose
  1. Send last month's reports

    Statements, payouts, bank deposits, invoices. Whatever you already have.

  2. In a week, see what you lost

    Proof for every dollar, and how you compare to similar businesses.

  3. We recover it

    We chase the money back for you.

Get your leak reportNo system access needed

Run several locations? One report ranks each one by how much it's losing.

Example: a hotel

Estimate yours

$22,800

lost a year, about

29 hrs

staff time a month, fixing it by hand

  • Cards never charged$5,500
  • Commissions overpaid$3,500
  • Unpaid guest bills$13,800
Get your real number →

Not a hotel? Send your reports anyway. We'll size it for you.

Estimate. Your real number comes from your reports.

  • Average stay of 2.2 nights.
  • 40% of Booking.com and Expedia money is paid by virtual card; 1% of it is never charged.
  • 17% commission; 1.5% of it is billed wrongly and never disputed.
  • 0.3% of room revenue is left unpaid at checkout.
  • Time: 3 minutes to match each Booking.com or Expedia stay, 20 minutes to chase each unpaid bill (2% of stays), 2 hours a month per booking site to check commission bills.

Your systems

We work with the systems you already use.

No new software and no big migration. That's how the first project goes live in six weeks.

OPERA · Mews · SkyTouch · Agilysys · FreedomPay · Shift4 · Stripe · ERP · CRM · Ticketing

The tools

Our own tools, and you keep them.

Each project is faster than the last because the tools come with us.

  1. Learn

    Your experts' know-how a process map you sign off

    Pattern

  2. Organise

    Your documents clear rules, each with its source

    Alloy · Facet

  3. Build

    Map and rules a working system on your tools

    Cast · Forge · Relay · Tailor

  4. Improve

    Live results tested improvements, every week

    Temper

What you keep

  • Process map
  • Rules library
  • Working system
  • Built-in checks
  • How-to guide

One engineer owns the result

In your time zone, until the number moves and the system is yours.

Before you ask

Common questions.

How long until it's live?

6 weeksto go live on real work

Six weeks. By week 13 you see the before and after.

How much of our time does it take?

2 hourstwo experts, one decision-maker

Two experts for an hour each and one decision-maker. We build.

Does it work with our existing systems?

Yesif your team can log in to it

Yes. If your team can log in to it, we can work with it.

How does pricing work?

Per projectpriced after the first call

We price each project after the first call.

How do you handle security and our data?

Your accessevery action logged

We use your team's existing access. Every action is logged.

What do we keep at the end?

Everythingthe system and our tools

The working system and our tools. It runs on your systems.

What happens on the first call?

30 minname your costliest process

You name the costliest process. We say what we'd build.

Bring one workflow. We reply in two days.

Tell us which process costs you the most. We'll reply with a plan.